Shipping Information

Free Domestic Shipping on Orders Over $69.99! Only online orders of $69.99 or more (after discounts and before tax) inside the US are eligible.

  • Free shipping will appear as an option when selecting your shipping method with a valid purchase.
  • Valid only for most of the 48 contiguous U.S. States.
  • Not valid for Guam, U.S. Virgin Islands, Puerto Rico, Hawaii, Alaska, and APO/DPO/FPO/Other U.S. Military Addresses.

International Shipping We do not offer international shipping. Orders placed with an international shipping address will be canceled and refunded. International customers may call for help finding a local distributor.

Order Processing All orders have a processing time of 24 to 72 business hours. However, most orders will be shipped within 48 hours.

  • Orders ship via reliable carriers and require an adult signature upon delivery.
  • Shipping methods operate in business days (Monday–Friday).
  • Orders may be reviewed for security and accuracy. If your order is under review, you will be contacted the same day.
  • Please Note: We do not process orders on weekends or Federal holidays! Your order will continue processing the following business day.

Required Adult Signature Service In accordance with Federal jurisdiction and laws, all vape mail orders require Adult Signature Confirmation (21+) upon delivery. To receive the package, the recipient must show a proper form of government photo identification to the delivery employee.

  • If the package is returned because no one is available to sign, we will process a refund minus a 15% restocking fee and shipping cost.

Shipping Carriers & Delivery Handling Timelines We use a reliable shipping network of regional local carriers. Errors and delays caused by these regional carriers are not the responsibility of GeekBarPrice.com.

  • We do not provide refunds or reshipments if a package is lost, stolen, or damaged, but we do offer Route package protection (if you do not remove it from your order).
  • Any packages returned by the carrier will receive a refund minus a 15% restocking fee and shipping cost.
  • After the 24–72 hour processing period, a tracking email will be sent automatically.

Estimated Carrier Delivery Times:

  • West Coast (Arizona, Nevada, Washington, and Idaho): 3–7 business days in transit
  • Eastern Half of the US: 11–18 business days in transit

Order Issues

Lost or Stolen Shipments We strive for excellent customer satisfaction. We know things happen from time to time, which is why we offer Route insurance. If you opted out of Route Insurance, feel free to call us at 1-800-768-9982 or email us at [email protected].

Damaged Package During Transit If your package arrives damaged, immediately take a picture of the items and the invoice included in your package. Send an email to our Customer Support Team with the pictures, and we will reorder the damaged items for you.

Exchanges & Refund Policy

If there is an issue with your purchase at GeekBarPrice.com, you can call or email us, and we’ll guide you through our process.

  • Returns must be initiated within 30 days from the date of purchase.
  • Note: Puffco products do not qualify for refunds or exchanges.

Refunds Once the returned product is received, we will issue a refund to the card used on the original order, minus a 15% restocking fee. We highly suggest adding insurance to your package when shipping it back to us.

Refund & Exchange Restrictions Unfortunately, due to FDA regulations, there are certain items we cannot accept as returns:

  • Opened and used juice.
  • Products not purchased directly on www.geekbarprice.com.
  • Opened and used devices/accessories.
  • Shipping fees.
  • Puffco products (even if unopened).
  • Sample packs or bundle deals that are partially returned or opened.

You are responsible for shipping the product back to us. When the returned items are received, a customer service representative will call you to clarify your exchange preferences and place your new order over the phone. You will only be responsible for the remaining amount if an item is not of equal value. A standard shipping fee will be applied to all replacement orders under $80.

Return Mailing Address

GeekBarPrice.com Attention: Returns 4908 E McDowell Road Phoenix, Arizona 85008