Shipping Information

At USVapeHub, we work hard to ensure your order arrives quickly, safely, and securely. Below you’ll find everything you need to know about our shipping process, delivery timelines, and important requirements for vape product shipments.

📦 Processing Times

We process orders Monday through Friday.

  • Standard processing: 1–2 business days

  • Orders placed after 2 PM (PST) may be processed the next business day

  • High-volume periods (holidays, sales) may experience slight delays

Once shipped, you will receive a confirmation email with tracking details.

🚚 Shipping Methods

We partner with trusted carriers that legally support the delivery of age-restricted vape products.

Typical shipping methods include:

  • USPS Ground Advantage

  • UPS Ground

  • Regional carriers (state-restricted deliveries)

Carrier availability may vary based on your location and state regulations.

📍 Delivery Time Estimates

Estimated delivery times after your order ships:

  • Standard Ground Shipping: 3–7 business days

  • Regional Carriers: 5–10 business days

  • Rural or restricted areas may require additional time

Delivery times are estimates and may be affected by weather, carrier delays, or compliance checks.

🧾 Age Verification Required

Because we sell nicotine and age-restricted vape products, all orders require age verification.
If age verification fails:

  • Your order may be delayed

  • Additional documentation may be required

  • Orders may be canceled if verification is not completed

Age verification cannot be bypassed.

🔒 Shipping Restrictions

We follow all federal, state, and local regulations regarding vape product delivery.
We cannot ship to locations where vape shipping is restricted or prohibited.

If your address falls under a restricted area:

  • The system may block checkout

  • We may cancel your order and issue a refund

Restrictions may change at any time based on new regulations.

🏠 Incorrect or Undeliverable Addresses

Please double-check your shipping address at checkout.
USVapeHub is not responsible for:

  • Packages delivered to the wrong address entered by the customer

  • Re-shipping fees for returned or undeliverable packages

If a package is returned to us, we will contact you for the next steps.

📦 Lost, Stolen, or Damaged Packages

If you purchased Package Protection, you are fully covered for:

  • Lost shipments

  • Stolen packages

  • Damaged items

  • Missing products

You can file a claim through our Package Protection Claim Center.

If you did not purchase Package Protection, USVapeHub is not responsible for carrier-related delivery issues.

💨 Shipping Vape Products Safely

We follow strict guidelines for shipping vape products:

  • Secure packaging

  • Discreet, label-free exterior

  • Compliance with vape and nicotine shipping laws

  • Carrier age-verification scanning when required

Your order is always shipped legally and responsibly.

❓ Need Help With Shipping?

If you have questions about your shipment, tracking, or delivery restrictions, our support team is ready to help.

👉 Contact Customer Support